Contact Support

Customer Support Information

Our team is here to help with product questions and information

Pyrex and Snapware products:

800-999-3436

Monday to Friday, 9:30 am – 6:30 pm ET

To reach us by mail

Pyrex Home
Attn: Consumer Care
12000 Molly Pitcher Highway South
Greencastle, PA 17225

Product Information

For questions about Snapware containers, including product specifications, care instructions, and usage tips, our customer service team is ready to help.

  • Product specifications and features
  • Care and maintenance instructions
  • Warranty information
  • Replacement parts and accessories

How We Can Help

Product Questions

Get answers about our container features, sizes, and best uses:

  • Glass vs. plastic container recommendations
  • Microwave, oven, and dishwasher safety
  • Capacity and size information
  • Lid replacement and compatibility

Care Instructions

Learn how to properly care for your Snapware containers:

  • Cleaning and maintenance tips
  • Temperature guidelines for safe use
  • Storage recommendations
  • Stain and odor removal

Warranty Support

Get help with warranty claims and product issues:

  • Warranty coverage information
  • Product defect reporting
  • Replacement part requests
  • Return and exchange assistance

Usage Tips

Maximize your containers' potential:

  • Meal prep and food storage strategies
  • Organization and space-saving tips
  • Best practices for food safety
  • Container selection for different foods